Majority of products are made to order. Lead times vary. Please check each product individually before ordering to avoid disappointment.
For bespoke projects, we will provide you with approximate lead times at the time of ordering.
Prices are inclusive of delivery for UK Mainland. Please contact us to obtain a quote for other destinations.
We operate a 1, 2 or 4 man delivery service, depending on the size of the goods purchased.
A single order may be delivered in several packages.
Please consider product dimensions and weights when ordering. We cannot accept responsibility for deliveries that have not been possible due to access restrictions, or damage to your property whilst attempting delivery.
Complimentary assembly service is available on request. Please contact us for details.
Products made from fresh and air dried oak are subject to shrinking, cracking and moisture release. Please take appropriate measures to protect your floors and other furniture.
All deliveries must be signed for by persons ages 18+.
Products made from natural materials may vary from those shown on the website in terms of shape and colour. These variations are not deemed to be faulty.
We accept returns on standard products, providing you notify us within 14 working days from the date of delivery. Bespoke projects are non-returnable, unless faulty.
Please contact us about faulty products within 5 working days from the date of delivery.
Please read our full Terms & Conditions before you purchase any products from this website or through our showroom.